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Terms and conditions


1. ACCESS TO THE SITE
MOONLIFE´S website is accessible at the following URL www.MOONLIFE.app (the Site).
By using this Site you are deemed to have accepted these Terms of Use without reserve.
Even though we try to keep the Site accessible at all times, we cannot guaranty you access in all circumstances. In fact, and in particular for reasons of maintenance, updating, or other reasons which are beyond our control, access to the Site may be interrupted.


2. INTELLECTUAL PROPERTY
The site and the elements that comprise it (such as marks, images, text, videos, etc.) are protected by intellectual property rights. The development of this Site represents a significant investment and work in common on the part of our teams. For this reason, except as expressly stipulated herein, we have not granted you any right other than that of consulting the Site for your strictly personal and private use. All use, reproduction, or representation of the Site (in whole or in part) or of the elements that comprise it, on any media whatsoever, for other purposes, including, but not limited to, commercial purposes, is not authorized. On an exceptional basis, we may expressly authorize you to reproduce and/or represent all or part of the Site, on certain media. Any request for authorization in this regard must be submitted in advance to the following e-mail address: hola@moonlife.app


3. USE OF THE SITE
First, we would like to remind you that use of the Site implies that you have available the necessary hardware and software resources for use of the Internet.
Furthermore, we would like to remind you that the Internet does not allow the guarantying of the security, availability, and integrity of data transmissions, accordingly, we cannot be held liable in the event of errors, omissions, deletions, delays, faults (including, but not limited to, by the actions of viruses), of the lines of communication, the hardware and the software which is not under our control or in the event of non-authorized use or possible degradation of the content published on this Site.


4. PRIVACY
At Clonify, we are committed to protecting the privacy and confidentiality of information about our visitors. We take the following steps to safeguard online privacy of information:
Notifying customers when we are requesting information from them, including the type of information we are requesting and the purpose for which that information will be used.
Maintaining accurate records and providing access to personal, identifiable, and retainable information online.
Using secure system technology, physical and electronic, to safeguard the information regarding our customers.
Our Privacy Policy applies to all information we receive from our customers online. We collect information from our visitors or about our visitors in instances when a visitor initiates an online request for service. The specific information we collect from customers includes name and email.
We may use the information, including email address, to send you service information and marketing material. (You may opt out of receiving such information by contacting MOONLIFE powered by Clonify and completing a written request to be removed from any such list).
We do not disclose the personal identity information data you provide us via our online software to any third party for marketing purposes. We do not sell, trade, or distribute the information we collect from you to outside vendors or third parties unrelated to the services provided by Clonify.


5. FEES AND PAYMENT
To use the MOONLIFE app or sign up for a subscription, you must download it or make purchases through respective app stores. Therefore, payments, if any, are made to the operators of those app stores and not to us directly. Consumer rights associated with the purchase must be exercised by the app stores.
The Local Service and the Online Service are available without the requirement of payment. To be able to provide the Local Service and the Online Service, we reserve the right to display advertising during your use of the Service (no advertising will be displayed when using the Subscription Service). We may also provide an option to donate via the App enabling your support of our Service.
The Subscription Service is subject to a purchase of the respective options as offered in the App and/or Store (subscription terms are generally offered on a monthly or annual basis). Ordering and payment of the Subscription Service is facilitated via an in-app purchase from the respective Store. The legal relationship associated with the purchase and any consumer or other rights arising therefrom are strictly allocated to the respective Store and not MOONLIFE. When conducting the purchase, recourse is made to the payment options as determined in your user account with the respective Store. The payment and general terms of the respective Store apply. MOONLIFE is not a party to the purchase transaction and hereby disclaims any obligation, responsibility, and/or liability that may arise as a result of the purchase transaction.
The prices for the Subscription Service quoted in the App include value-added tax. Prices for the Subscription Services may differ based on the jurisdiction you are purchasing from.


Free Trial:
MOONLIFE may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by MOONLIFE until the Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected. At any time and without notice, MOONLIFE reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.


Subscription Length:
Our “Monthly” subscription is paid in monthly installments. The monthly renewal subscription fees will continue to be billed to the Payment Method you provided, automatically until canceled. You must cancel your subscription before it renews each month in order to avoid billing of the next month’s subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial-month subscription period.
An upfront one-time-a-year payment with automatic annual renewals pays for our “Annual” subscription. You must cancel your subscription before it renews to avoid billing of the renewal subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial subscription period.


Fee Changes:
MOONLIFE, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
MOONLIFE will provide you with reasonable prior notice of any change in Subscription fees to allow you to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


Refunds:
Certain refund requests for Subscriptions may be considered by MOONLIFE on a case-by-case basis and granted at the sole discretion of MOONLIFE.


6. LIMITATION OF LIABILITY AND NON-MEDICAL DIAGNOSIS DISCLAIMER
The use of the MOONLIFE application is solely intended to provide measurements and tentative guidance on various parameters that may influence the quality of life of users, such as vital signs, consumption habits, and personal self-assessment, among others. It is important to note that the information provided by the application should not be considered a medical diagnosis. This tool is not designed nor should it be used as a substitute for professional medical consultation, diagnosis, or treatment. Users should understand that any indication or suggestion provided by the application does not constitute medical advice, and it is strongly recommended to seek the advice of a qualified healthcare professional for any health-related concerns. The company is not liable for the inappropriate use of the information provided by the application or for any decisions made based on such information.



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